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Privacy Policy

Effective: February 1, 2025

Immortal Inc. offers products and services to connect families and individuals. We want you to understand what information we collect and how we use it. This policy covers the Famzona website and mobile apps, Archive.Life website, ArchiveOne archive, Remortal, ArchiveOnePod and ArchivePix mobile apps.

Information We Collect

There are three basic categories of information we collect:
  1. Information you provide.
  2. Information we get when you use our services.
  3. Information we get from third parties.

Information You Provide

Non-Generative Media Products
Our events and thoughts libraries allow users to upload and access information about past or upcoming events. This information typically includes, locations, media, dates and attendees. If you are the author of an event or thought you have the ability to control who has view access. We do not share your event or thought details to search engines or anywhere beyond your designation. Our photo processing tools do not collect or retain any biometric information or biometric identifiers from your photos. Media files stored in our private cloud storage are anonymized.

Generative Media Products
Our generative media products necessitate that users provide information about their departed Loved Ones. Information can include images, voice samples, names, milestone dates, personality attributes, physical attributes, health attributes and more. We also collect information about animation initiators that include names and information regarding the relationship between the animation initiators and their Loved One. Our photo processing tools do not collect or retain any biometric information or biometric identifiers from your photos. Media files stored in our private cloud storage are anonymized.

Information We Get When You Use Our Services

When you use our services, we collect information about which of those services you have used and how you have used them. Here are the categories of the information we collect when you use our systems.

Usage Information - We collect information about your activity while on our services. This includes specific page views, access times, device location, device technical characteristics, and device IP address. The vast majority of the usage information we review is aggregated and anonymized. For Famzona or Archive.Life we can access the names of the family members that are connected to your account via your family tree.

Information we get from third parties - We rely on third parties for some of the information we get when you use our services. For example, we may use a third-party analytics platform to obtain your location or device’s technical characteristics. This information helps us guide the design of features and the direction of our products

How We Use Information We Collect

There are three primary uses for the information we collect; they are direct reflection, personality inferences and internal strategy.

Direct Reflection
After you enter information about an event or about your Loved One for generative media (name, birthdate, death date, milestones, etc.) we often present that information back to you in a timeline, movie, or family tree.

Personality Inferences
A goal of the generative media services is to infer as much as possible about your departed Loved Ones, so you are not required to input every minute detail about them. Therefore, the input you provide may be used to make inferences about your Loved One's personality and interactions. These inferences are for entertainment purposes only. We do not share these inferences with third parties.

Internal Strategy
We use a combination of information that you provide, and information collected to help guide the design of features and the direction of our products. We use the email address you provide to send notice on accounts or product concerns.

Sharing Your Information

The information you provide is not shareable without your direct action and approval. For example, Archive.life obituaries, family trees and timelines are shared only when you intentionally share them with family or friends. We do not share the identifiable information you provide to third parties. We do not share the identifiable information we collect when you use our services with third parties. We may share aggregated, non-personally identifiable, or de-identified information with third parties that provide services to us.

How Long We Keep Your Information

We keep information as long as needed to provide our products, comply with legal obligations, or protect our or other’s interests. When we no longer need to use your information, we will either remove it from our systems or depersonalize it.

Children

Children under 14 are not allowed to use our products directly. Parents and other adults may create Managed accounts for children. With a Managed account the designated adult is responsible for the information added to the child's account and how widely that information is available. If you are based in the European Economic area you may only use our products if you are over the age at which you can provide consent to data processing under the laws of your country.

Right to Delete

If you would like us to delete any personal data we have collected about you, you can submit a request at any time. Contact us Contact Form.

What Happens Next

  • We will confirm receipt of your request within 10 business days.
  • Once verified, your data will be permanently deleted from our active systems within 14 business days, unless we are required by law to retain certain records.
  • After deletion, you may lose access to any services or content tied to your account.

Exceptions
Certain data may be retained if required by:

  • Legal obligations (e.g., tax or compliance laws)
  • Security or fraud-prevention purposes
  • Resolving disputes or enforcing agreements

Closing your Account

Please send us a message using the contact for instructions on deleting your account. Contact us Contact Form.

California Privacy Notice

If you are a California resident, you can learn more about your consumer privacy rights by reviewing our California Privacy Notice

Nevada Privacy Notice

Pursuant to Nevada law, you may direct a commercial operator of a website not to sell certain personal information a business has collected or will collect about you. Immortal Inc. does not sell personal information as it is described in Nevada law. For more information about how we handle and share your personal information or your rights under Nevada law, contact us Contact Form.

How to contact Immortal

If you have questions about this Policy or have questions, complaints, or requests regarding your information, you can contact us as described below.

You can contact us here- Contact Form

Revisions to the Privacy Policy

We may change this Privacy Policy as we improve our services and develop new features. We will let you know if there are changes to this policy by revising the date at the top of the Privacy Policy available on our website and mobile applications.